Karen Chang

Senior Consultant

Karen is a business analyst in CSG’s Healthcare and Human Services practice. She has nearly 30 years of Medicaid experience, including supporting complex system modernization efforts for state governments and nonprofits. She brings extensive knowledge of data programming and analysis, cybersecurity, and risk management. Karen recently served as the Chief Information Officer for a nonprofit, where she led the design and implementation of a Medicaid claims auditing and recovery program to strengthen financial controls and reduce the risk of future billing errors.