Jim Friel

Senior Principal

Jim is a project manager in CSG’s Healthcare and Human Services practice. Jim is a PMI-certified Project Management Professional (PMP) with more than 40 years of IT experience working in the public, non-profit, telecommunication, and financial sectors. He has extensive knowledge of the system development life cycle, having started as a developer and unit tester, to analysis, design and system testing. He now focuses on project and program management. Jim’s areas of expertise include system modernization strategy and planning, requirements management, testing management, independent verification and validation, and quality assurance.