CSG Government Solutions is a national leader in planning, managing, and supporting complex projects that modernize the information technology and business processes of large government programs. Since 1997, we have applied our expertise, innovation, and results-oriented mindset to the most complex program modernization projects of over 200 government and other organizations, including 50 state governments, the U.S. Department of Health and Human Services, the U.S. Department of Labor, and large municipal governments.
CSG’s corporate office is in downtown Chicago. It consists of a number of internal teams dedicated to procuring new business and ensuring that our consultant teams across the country have the resources they need to succeed. One of CSG’s internal teams is the Marketing and Sales Enablement (MSE) team that executes marketing strategies; assesses market conditions and opportunities; provides direction and support on major sales opportunities; manages internal and external communications; and coordinates all proposals. Responsibilities include:
- Conducting research and market analysis to identify opportunities
- Coordinating the proposal development process
- Branding of CSG services, processes, and tools
- Coordinating attendance, communication, logistics, and marketing activities for industry conferences
- Developing social media content for LinkedIn
- Conceptualizing, writing, and designing print and digital marketing materials including collateral, white papers, industry advertisements, press releases, external website content, email campaigns, etc.
- Writing internal CSG communications including company-wide announcements, business updates, and newsletters
The Market Research and Proposal Coordinator is led by a Manager and is staffed with several Leads and Coordinators who are aligned with CSG’s Child Support and Child Welfare, Healthcare and Human Services, and Program Modernization practices.
Marketing and Sales Enablement Coordinator Job Description:
The Market Research and Proposal Coordinator role provides an opportunity to work across various marketing, communications, and sales functions. A large part of the Coordinator’s tasks focus on proposal coordination, which facilitates the development, production, and delivery of proposals to win new contracts with state government clients. These proposals are typically the result of a state agency issuing a Request for Proposal (RFP), which includes detailed requirements regarding the work the state needs accomplished, qualifications and experience of CSG and our proposed team members, and instructions on how to develop and deliver the proposal.
The proposal coordination function involves facilitating and supporting the proposal preparation and development processes and guiding proposals to completion. This includes organizing, scheduling, researching, supporting the proposal writing team, proofreading, publishing, and submitting the final proposal in accordance with RFP requirements. The role includes working with senior CSG staff, subject matter experts, and technical writers to ensure the quality, completeness, and timely delivery of our responses. It also requires a meticulous eye for detail and an ability to multi-task under tight deadlines.
The Market Research and Proposal Coordinator will also support all marketing and internal communications functions. Responsibilities include conducting market research, supporting sales opportunities, coordinating conference participation, developing digital and print marketing materials, maintaining CSG’s website, designing custom graphics, writing internal communications, and supporting development of a social media strategy that is consistent with CSG’s brand.
Minimum Experience Requirements:
- Bachelor’s degree in Business, English, Journalism, Marketing, or related field
- 5+ years of professional experience
- 3 years of experience writing and editing published materials
- 2 years of experience conducting in-depth research and analysis of complex technical documentation
- 2 years of experience developing proposals, marketing materials, client-facing documents, or internal communications
- 2 years of experience working with and presenting information to senior-level stakeholders
- Expertise in Microsoft Word, PowerPoint, and Adobe PDF document creation, editing, and formatting
- Exceptional written and oral communication skills, organizational skills, and attention to detail
- Ability to analyze, synthesize, and succinctly communicate data and information
- Ability to work in a fast-paced, deadline-driven environment
- Ability to multi-task and respond to everchanging needs and schedules
- Experience scheduling meetings using Microsoft Outlook, facilitating in-person and web-based meetings, and taking meeting minutes
- Experience co-authoring large documents using Microsoft SharePoint or other platforms
Preferred Experience:
- Experience working with state or local government or non-profit organizations
- Experience conducting market landscape analysis
- Experience planning and managing marketing efforts for trade shows, conferences, and meetings
- Skills using graphic design and diagramming programs, such as Canva and Microsoft Visio
- Experience using a content management system to maintain a website, such as WordPress
- Familiarity with public sector procurement and contracting processes or tools, such as GovWin or GovTech Navigator
Featured benefits
Medical insurance, Vision insurance, Dental insurance, 401(k), Disability insurance
Requirements
• Bachelor’s Degree
• Working in a hybrid setting