The Kentucky Department of Workforce Investment (DWI) faced a large number of program and technology modernization challenges across the enterprise including upgrading to a new technology platform, designing a common registration application, and implementing other strategic business process improvements. In order to assure the success of these efforts, DWI turned to CSG.
PMO by CSG SM
CSG established a full-service PMO with integrated CSG and State resources. The PMO staffs projects, supports operations, manages vendor contracts, and provides executive insight into mission critical projects. CSG provided UI/Workforce expertise, monitored staff resource allocation, oversaw testing efforts, and assured the success of program modernization activities.
