The New Mexico Children, Youth and Families Department (CYFD) is modernizing its child welfare information system to support effective case management practices within the child welfare, juvenile justice, and Children’s Behavioral Health programs. The new system, which is part of the State’s larger HHS IT Enterprise Project, will comply with federal Comprehensive Child Welfare Information System (CCWIS) requirements with foundational components including Intake, Investigation, Case Management, Placement, Eligibility, Finance, and Licensing modules hosted in a cloud environment.
PMO by CSG SM and OCM by CSG SM
CSG established and is operating a Project Management Office (PMO) to provide day-to-day project management and coordination of the CCWIS project. The CSG team establishes the structure and controls to ensure the project stays on schedule, within budget, adheres to defined scope, and effectively manages risks and issues. Our team creates and maintains the Master Project Schedule, establishes and enforces quality management processes and tools, monitors project performance using performance metrics, and reports on project leadership as to the progress and health of the project. CSG leads Organization Change Management activities and supports internal and stakeholder communications. In addition, CSG provides business and technical expertise ensuring CYFD leverages innovative technical solutions that bring efficiencies to business processes.
