The Missouri Department of Labor and Industrial Relations, Division of Workers’ Compensation (DWC) is embarking on a program to modernize its core legacy systems that support administration of the workers’ compensation program. As part of this initiative, the State is implementing a new Work Comp Connect system using a three-phase approach, with the first phase covering case management, adjudication, and related functionality.
IV&V by CSGSM
DWC selected CSG to provide comprehensive IV&V services for their Modernization Program, including oversight of the Work Comp Connect system implementation. CSG is providing ongoing risk and issue management, conducting reviews of solution vendor deliverables, and assessing project processes and progress to assure the implementation is successful and the new Work Comp Connect system meets the Division’s needs and objectives.
