The Georgia Division of Child Support Services (DCSS) is conducting a feasibility study to assess its legacy Child Support System and peripheral systems, including the customer online services portal, data warehouse, and mobile app. The goal is to improve service delivery and best meet the needs of children and families in Georgia.
CSG’s Efficient Approach to a Child Support Feasibility Study
DCSS selected CSG to conduct a Feasibility Study, including an Alternatives Analysis and a Cost Benefit Analysis, based on our proven ability to complete a high-quality Feasibility Study in just nine months. The CSG team applied lessons learned in other states and deployed TeamCSGSM Child Support Modernization tools to support effective-decision making for modernizing the legacy child support system and ensure the State complies with OCSS guidelines. The CSG team also developed a Modernization Roadmap and DDI Readiness Plan to enable DCSS to build on the momentum generated by the Feasibility Study.
