The Connecticut Department of Social Services, Office of Child Support Services, is implementing a modern child support system to achieve its goals of improved customer service, client self-service, and data analytics that will help achieve better case management, enhanced performance, and increased collections.
Project Management Office
Connecticut contracted with CSG to establish a Project Management Office (PMO) for the Child Support System Replacement project. Our team is developing project plans and executing project controls, facilitating key decision-making and change control processes, and reporting on project progress to State leadership. CSG is also managing an integrated project schedule and reporting on key metrics. The team also supports User Acceptance Testing, data exchange, and data clean-up and conversion activities.
Hartford, CT