The Arkansas Division of Medical Services (DMS) is the administrative agency responsible for day-to-day management of Arkansas’ Medicaid program that provides medically necessary healthcare services for approximately one in three residents throughout the state. DMS oversees provider enrollment, claims processing, payments, and benefits management for medical, dental, and pharmacy services. In order to enhance the delivery of these vital services, DMS is modernizing Arkansas Medicaid Enterprise systems and business processes through a series of modular procurements, system enhancements, and operational business refinements.
IV&V by CSG SM
DMS engaged CSG to provide IV&V services, including an unbiased assessment of the quality and readiness of modular system components and project deliverables. CSG monitors and supports the ongoing projects to ensure they remain on schedule, within budget, and align with State and CMS requirements to achieve successful system deployments and certification.
