Business Analyst

Travel up to 25% may be necessary.

All candidates authorized to work in the US without sponsorship are eligible to apply

CSG Government Solutions is a national leader in planning, managing, and supporting complex projects that modernize the information technology and business processes of large government programs. For nearly 30 years, we have applied our expertise, innovation, and results-oriented mindset to the most complex program modernization projects of over 200 government and other organizations including 50 state and territory governments, the U.S. Department of Health and Human Services, the U.S. Department of Labor, and large municipal governments.

CSG provides multiple service offerings to our valued clients.

• Project Management: PMO by CSG℠ brings all the expertise and experience needed to establish and operate a “full-service” Project Management Office.
• Independent Verification and Validation: IV&V by CSG℠ provides independent insight into all aspects of a project, with a focus on risk identification, analysis, and mitigation.
• Quality Assurance: QA by CSG℠ deploys highly experienced teams and innovative methods, knowledge, and tools to assure that complex projects achieve our client’s objectives.
• Strategy and Planning: Strategy by CSG℠ brings our high-value resources to provide insight into best practices
• Organizational Change Management: OCM by CSG℠ operates on the principle that people are the key to realizing and sustaining the benefits of program modernization.

CSG is seeking Business Analysts with 3+ years of experience in one or more of our practice areas listed below:

• Healthcare and Human Services
• Child Support
• Child Welfare
• Integrated Eligibility
• Unemployment Insurance
• Workers Compensation
• Motor Vehicle
• Revenue/Tax

You will join our consulting staff and will work on highly productive project teams delivering our services to state government agencies nationwide.

Responsibilities include:

• Working as a member of a project team functioning as a business analyst for large-scale technology projects utilizing agile and waterfall methodologies
• Facilitating the elicitation and documentation of business requirements and joint application design sessions
• Reviewing functional, technical requirements and design specifications
• Analyzing business processes and workflows
• Conducting quality reviews of design documents
• Conducting quality reviews of test plans and procedures
• Analyzing requirements traceability throughout the system development life cycle
• Facilitating the development of test scripts and test data necessary for performing user acceptance testing
• Creating project documentation including meeting minutes, deliverables, project status reports, and presentations
• Tracking issues, risks, action items, and decisions using standard project management techniques and tools
• Communicating project issues and risks to the project management team

Working at CSG

Clients trust us with their most difficult challenges, so we have to be at the top of our game. And you will be, too. You’ll also find that we’re able to keep it in perspective, combining a strong work ethic with an appreciation for a balanced life.

It’s a team atmosphere, where dedicated professionals with complementary talents encourage one another to do their best work in an environment focused on integrity, growth, and excellence. These are just a few of the many reasons why CSG has been named one of America’s Best Management Consulting Firms eight years in a row by Forbes and one of the Top 50 Consulting Firms of 2024 by The Consulting Report.

Our Focus on Professional Development

We’re dedicated to the personal growth of our employees and have programs that enable you to enhance your skills and pursue your career goals within our company.

Our Professional Development group works with you to develop an individual Professional Development Plan (PDP) that aligns your goals with the skills we need to deliver the highest quality services to our clients. Your PDP addresses staffing assignments, training, and other factors that keep you on the path to a rewarding career.

Our training program, The CSG Way, is focused on continuously developing the skills of our employees and sharing knowledge across our organization. The program includes courses that develop your analytical, management, and leadership skills; expand your program knowledge; and prepare you for project assignments.

Benefits

Competitive Benefits include Medical and Dental Insurance, Life Insurance, Short-Term and Long-Term Disability Insurance, 401k with employer match, Paid Vacation and Holidays

For more information about CSG Government Solutions visit www.csgdelivers.com.

CSG Government Solutions is an Equal Opportunity Employer.  M/F/D/V