As the Illinois Department of Healthcare and Family Services (HFS) mobilized to meet ACA requirements, it launched a major initiative to implement a new integrated eligibility system (IES). The IES links to the State’s health insurance marketplace and supports eligibility and enrollment for multiple HHS programs, including SNAP and TANF.
PMO by CSG SM
HFS selected CSG to establish a Project Management Office and provide other essential services including early technical assessment and strategy for the IES, JAD session facilitation, development of the DDI and Independent Verification and Validation RFPs, and additional procurement support.
Our oversight and management of the implementation contractors and project team assured that all aspects of the project–including requirements management, adherence to the schedule and budget, project governance, technical architectures, testing, and organizational changes–were effectively achieved.
