The Indiana Family and Social Services Administration (FSSA) develops, finances, and administers programs to provide healthcare and other social services to over one million people. These programs support thousands of healthcare providers throughout the State. In order to provide the most effective support to the people it serves, FSSA launched several major initiatives to modernize its healthcare and human services programs and systems.
Developing a MITA 3.0 State Self-Assessment
CSG supported these strategic initiatives by conducting an enterprise-wide MITA 3.0 SS-A. The SS-A effort addressed the Office of Medicaid Policy and Planning and the Divisions of Aging, Disability and Rehabilitative Services, Mental Health and Addiction, Healthcare Strategies and Technology, and Family Resources. Leveraging our industry-leading tool, TeamCSG℠ MITA 3.0 SS-A, CSG defined the As-Is and To-Be MITA maturity levels, incorporating CMS’ Conditions and Standards for Medicaid IT; conducted a gap analysis; and provided a roadmap with recommendations for maximizing federal funding and increasing MITA maturity levels.
