The Iowa Department of Human Services, through the Iowa Medicaid Enterprise (IME), provides healthcare coverage for 684,000 residents at an annual cost of nearly $4 billion and depends on its MMIS to manage this critical responsibility. IME has undertaken a large and highly visible effort to modernize both the core MMIS and the Pharmacy Point-of-Sale systems to support dynamic Medicaid policies and address current and future MITA goals. The technology and business rules are complex. But the opportunities are great.
Project Oversight, Management, and Integration Services
One of IME’s strategies for overseeing the project is the adoption of a Project Oversight, Management, and Integration services program. CSG was IME’s partner in fulfilling this critical management function. Our oversight and management of the implementation contractors and project team assured that all aspects of the project – including requirements management, adherence to the schedule and budget, project governance, technical architectures, and organizational changes – were effectively achieved.
