The Pennsylvania Department of Labor and Industry’s State Workers’ Insurance Fund (SWIF) division oversees workers’ compensation benefits for businesses across the Commonwealth. SWIF is completing a modernization of its business processes and technology with the goals of enhanced customer service, process efficiency, and operational and IT flexibility.
PMO by CSG SM
Pennsylvania selected CSG to establish a Project Management Office to oversee all aspects of the SWIF modernization project. The CSG team manages project risks, issues, changes, communications, and schedule. CSG employs industry best practices for managing, tracking, and controlling project activities and documentation, assuring SWIF maintains a strong project governance framework, and utilizes resources effectively. The CSG team also performs quality assurance reviews of vendor work products.
