The South Carolina Department of Employment and Workforce (DEW) administers UI benefits, collects unemployment taxes, and provides job matching support for the State’s 2.2 million workers and 70,000 employers. In order to better serve the State’s workforce and businesses, DEW is modernizing its UI Tax System.
CSG Provides Implementation Analysis and Oversight
DEW selected CSG to provide planning and procurement support, business process analysis, and PMO services throughout its UI Tax System modernization. CSG created the project management plan, developed a business and operational process improvement report, and provided RFP development and evaluation support throughout the procurement of the new system.
CSG subsequently provided project monitoring and control and implementation oversight of the DDI vendor to assure the system recommendations are properly implemented.
