CSG Government Solutions, a national leader in government program modernization, today announced that it has been selected by the South Carolina Department of Health and Human Services (SCDHHS) to provide Organizational Change Management (OCM) services for the Delivery of Automated Systems for Healthcare (DASH) Medicaid system modernization program.

The DASH Program manages various system implementation projects which serve as components of the Department’s enterprise-wide Medicaid solution. CSG is assisting SCDHHS in aligning operational practices with new technology and systems by providing business process assessment and reengineering, OCM planning, communications, training, coaching, and other support for multiple modular system implementation projects.

“The integration of multiple Medicaid modular components is complex,” says Robin Dufresne, Director of CSG’s Healthcare and Human Services practice. “CSG will support SCDHHS in creating project awareness, promoting a shared vision, and developing a culture of teamwork.”


Robin Dufresne
Executive Vice President, Director of Healthcare and Human Services Practice 
CSG Government Solutions
180 N. Stetson Ave
Suite 3200
Chicago, IL 60601
312.444.2760 Fax: 312.938.2191


CSG Government Solutions is a leading government operations consulting firm helping states modernize critical program enterprises. We help governments leverage innovative technology and processes to meet the challenges of administering complex programs. Founded in 1997, CSG clients include 47 state and territory governments, the U.S. Department of Health and Human Services, the U.S. Department of Labor, and large municipal governments. For more information, visit www.csgdelivers.com and connect with us on LinkedIn and Twitter.